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xplore:crash [2019/01/30 09:47] (current)
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 +===== Debugging crashes =====
 +
 +When X-plore crashes, it sends crash report so that developer can identify and fix problems. You can read in [[.:privacy|privacy policy]] what is included in such report.
 +
 +
 +{{ :xplore:crash_id.png?nolink|}}
 +
 +Sometimes developer can ask you to send //crash ID// by email. This is a code which helps to identify your device and lookup crash report, so that developer can fix and test particular crash.
 +
 +
 +Here is how to get the //crash ID//:
 +
 +  * Open menu and About screen
 +  * Long-press the image with cat
 +  * A new line with //Crash ID// will appear
 +  * Send the code to developer
 +
 +Thank you!
 +
 +----
 +
 +:info: What can developer do with crash report?\\
 +Typically the report contains exact location in app source code where crash happened. Developer tries to understand what lead to crash, and possibly can fix the app for future versions.\\
  
xplore/crash.txt · Last modified: 2019/01/30 09:47 (external edit)